At Mavora, customer satisfaction is a priority. If you are not completely happy with your purchase, we offer a straightforward return and refund process, subject to the following conditions:

  1. Eligibility for Returns
    Products must be returned within 7 days of delivery. They should be unused, unworn, and in their original packaging with all tags attached. Please note, certain items such as innerwear, cosmetics, and personalized/custom products are non-returnable for hygiene and safety reasons.

  2. Return Process
    To initiate a return, please contact our support team at support@yourdomain.com.

This ensures you can shop confidently, knowing that support is available if needed.